The Domino Effect


Domino is a small rectangular block, typically made of wood or plastic, that has one or more sides blank or marked with dots resembling those on dice. It is used in a game in which players score points by laying a domino, or set of tiles, end to end so that the exposed ends match (one’s touching two’s, for example), and the number of dots on the matched tile is awarded to the player. Various rules of domino allow for different ways to play and win, including adding or subtracting points, counting doubles, or awarding only the sum of all pips on a particular tile.

A domino effect is a series of events that begin with a small action but ultimately lead to larger-than-expected consequences. A well-known example is the fall of the Twin Towers in 2001, which was the first domino to fall in a terrorist attack that ultimately wiped out the entire World Trade Center complex. Other examples include a domino effect on the economy, and an effect that starts with a minor event, but has major implications for many people and businesses.

Lily Hevesh grew up playing domino with her grandparents, and loved the simple act of placing them in a line and flicking the first one over to see the entire line come down, domino by domino. She now spends her time creating stunning domino setups that have become an online sensation, and has built a following of 2 million YouTube followers.

The word domino comes from Latin and literally means “little tyrant.” It is believed to have first been used in English around 1750, but the same sense was used of the game of dominoes in France shortly after that. The game is similar to checkers, but instead of moving pieces with your fingers, you place the dominoes on a table and then tilt them so that they fall into each other in long lines. This allows for the creation of very intricate, beautiful, and complicated designs, which has led to many games of dominoes.

The company’s labor shortage, and its effect on delivery service, is also a domino that may cause the chain to experience some short-term pain. However, if they are able to navigate this difficult period and focus on improving their delivery capabilities, Domino’s can be poised to reap rewards from their efforts. The key will be to remain true to their core values, particularly Championing Our Customers. With this in mind, they can work to address the most common complaints that customers have about their food and delivery services, so that they are able to turn these issues into opportunities for growth in the future. The best way to do that is to listen to their customers, and act on what they tell them. That will certainly be a difficult task, but one that Domino’s can successfully accomplish.